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January 20, 2020
Question

I am trying to update my credit card from the link an email and it won’t accept my card. How can I update my card details?

  • January 20, 2020
  • 1 reply
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1 reply

January 20, 2020

Hi francesca2,

 

Sorry to hear you're having some issues with updating your billing info.

 

Before you try these next steps, could you please ensure that you are on a web browser (Chrome or FireFox preferred) and not in the Quickbooks app.

 

Then go to the following article and follow the steps outlined - https://quickbooks.intuit.com/learn-support/en-au/help-articles/update-your-billing-and-subscription-info/01/425682

 

Let us know if you're still having troubles.

 

Kristian.