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Jan 20, 2020 2:15 AM UTC
Question

I am trying to update my credit card from the link an email and it won’t accept my card. How can I update my card details?

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1 reply

Jan 20, 2020 2:33 AM UTC

Hi francesca2,

 

Sorry to hear you're having some issues with updating your billing info.

 

Before you try these next steps, could you please ensure that you are on a web browser (Chrome or FireFox preferred) and not in the Quickbooks app.

 

Then go to the following article and follow the steps outlined - https://quickbooks.intuit.com/learn-support/en-au/help-articles/update-your-billing-and-subscription-info/01/425682

 

Let us know if you're still having troubles.

 

Kristian.