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May 26, 2019
Question

I am unable to select the building and construction award, says its not available and request has been sent. Can anyone help me, Thanks in advance!

  • May 26, 2019
  • 1 reply
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1 reply

May 26, 2019

Hi there, topnotchreo.

 

If you’re referring to selecting an industry type, you might want to redo it again through a private browser. There are times that the overloaded files saved in your browser can cause unusual behaviors in the program. Here’s how to start browsing privately:

  • For Chrome, press Ctrl + Shift + N.
  • For Internet Explorer or Firefox, press Ctrl + Shift + P.
  • For Safari, hold down Command + Shift + N.

If it works fine on a private window, you can clear your browser’s cache or use a different one. 
Though if the same issue continues, I’d recommend contacting the support team to help you investigate the issue further. Here’s how to reach them:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Provide a brief description about your concern. 
  4. Click Let’s talk 
  5. Select Get a callback. 

For now, you might want to select the closest industry type available. Please let me know if you’re referring to something else. I’ll be around to help.