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May 18, 2020
Question

I have 2 accounts for quickbooks online but want to cancel only one, not both?

  • May 18, 2020
  • 1 reply
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1 reply

May 19, 2020

Hi gary41,

 

To cancel a QuickBooks Online subscription, follow these steps:

 

  1. Firstly, log into QuickBooks Online under the username of the account you wish to cancel. If you access them under the same username, ensure you are in the correct file by selecting the Settings icon (top right) and Switch Company to choose the account you wish to cancel.
  2. Select the Settings icon, then Account and Settings.
  3. Click on the Billing & Subscriptions tab, and follow the prompts to cancel the subscription.

 

Please also see this article on what happens to your data after the subscription is cancelled. 

 

-Kass