I have a month of free trial. Why was I debited with subscription fee the same day I downloaded the app?

Hello there, @yulia-march-gmai.

I'm here to help ensure this is taken care of for you.

As much as I'd love to check this, I'm unable to pull up your account here in the Community space for security purposes.

That said, I highly suggest contacting our Support team. They have tools that can check your account in a secure environment and verify why you're being charged for your QuickBooks Online (QBO) free trial version. They can also process a refund if necessary.

Here's how to reach them:

1. In QBO, click the Help menu in the upper-right corner and select Contact us.
2. Enter the details of your concern and click Let's talk.
3. Select how you want to reach them (phone or chat).

In case you need it, I'll add this article that tackles managing QBO subscription for more information: Manage billing, payment, and subscription info in QuickBooks Online.

For more tips and other resources, visit our website for future reference: Self-help articles.

Please leave a comment in this thread if you have follow-up questions about this or anything else QuickBooks. I'm more than ready to help. Take care.