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Mar 31, 2021 2:34 AM UTC
Question

I have an error lodging a Pay Event. Error message is Same submission ID exists. Have maxed out lodgements. Can anyone advise on how to rectify?

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1 reply

Zac Product Champion
Mar 31, 2021 4:40 AM UTC

Hi SueStan07, 

 

Thank you for reaching out and welcome to our community!

 

ATO had a planned maintenance over the weekend which might have caused the error you are experiencing. I would encourage you to get in touch with our support team for assistance. Their contact details can be found in the link below:

 

https://help.quickbooks.intuit.com/en_AU/contact

 

Thank you and please let us know if you require any additional assistance.