Skip to main content
September 3, 2024
Question

I keep getting bank login notifications from a Linux device in Miami. Is this quickbooks?

  • September 3, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

September 3, 2024

Hi there,

 

Thanks for posting in the Community!

 

Can I ask which bank account have you connected in QuickBooks Online? As per checking, there is a reported product investigation right now for CBA accounts connected in QBO. It's under investigation number INV-109034: When connecting CBA account to QuickBooks, user received notification on their bank app that the bank was accessed in USA with Linux x8664 as device.

 

If you're bank is under CBA, we can your QuickBooks company ID to the investigation. That way, you can get email notifications for updates and as soon as what our team have found out.

 

I recommend contacting our Customer Care Team. That way, they can add your account and ask for your QBO details in a secure form.

 

Post again in the Community if you have other questions. I am around to help you.