I run detailed activity report and noticed total hours and gross earnings are all incorrect. Pay runs are finalised, published and lodged with ATO. How do I fix this?

Hi sk-seav,

The first thing to do is record the correct wages and hours. You can do so by unlocking, amending and re-finalising the previous payruns. Alternatively, if you know exactly how much the figures are incorrect by, you can create an 'Ad Hoc' payrun to record the differences here. You can process either positive or negative amounts depending on what needs to be changed. As an example, if you need to reduce an employee's recorded hours by 30:

1. In the payrun, click on the employee's name, then Actions (bottom right)
2. Select 'Add Earnings Line' and choose the correct pay category
3. Enter the amount as a negative amount - eg -30, then click Save

Once you have the correct figures entered into payroll, you will need to lodge an Update Event with the ATO. This will provide the ATO with the correct year-to-date figures:

1. From the Employees tab, select the sub-menu Reports
2. Under the heading ATO Reporting, select Single Touch Payroll
3. On the top right, select Create Update Event
4. Review the year-to-date figures and click Lodge with ATO

If you require further assistance, please don't hesitate to reply here or contact our Support Team on 1800 046 038.

-Kass