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Mar 8, 2023 3:06 AM UTC
Question

Im getting an error message when i try to start a new pay run. I can't proceed, Has this happened to anyone else?

error message says 'An error has occured while processing this job'.

1 reply

Mar 8, 2023 3:30 AM UTC

Hi robinsa2,

 

Thanks for posting in the Community! Currently, we have an issue when creating a new pay run in QuickBooks. Rest assured our product engineers are diligently working on a fix.

 

I recommend contacting our support team to add your account on the affected list. Doing so, you'll receive an update from our engineers.

 

Message us back if you need further assistance, we're here to help.