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Jul 15, 2021 1:37 AM UTC
Question

Is it possible to manually change the STP Lodgment Status for a pay run. KeyPay is showing an error but it is Ok on the ATO portal.

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1 reply

Jul 15, 2021 3:49 AM UTC

Hi craigthwaites-ab,

 

Thank you for visiting Quickbooks Community.

We'd highly suggest you contacting our QuickBooks Online Support via Chat or Phone so they can assist you updating the status. You may reach out to our Support Hotline on this link: https://help.quickbooks.intuit.com/en_AU/contact .