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Nov 23, 2019 7:15 AM UTC
Question

Iv been charged twice this month for this app ?

Original commenter did not share additional details

1 reply

MariaSoledadG
Nov 23, 2019 8:53 AM UTC

Hi ajf0575,

 

I can see the urgency of getting this resolved. Since your concern is sensitive and requires confidential information about your Intuit account, I recommend contacting our QuickBooks Customer Care Team. They can verify why you're being charged twice and take further action. 

 

Here's how to get our contact information: 

  1. Sign in to your account.
  2. Go to Help.
  3. Click on Contact us.
  4. Enter your questions or concerns and click on Let's talk.
  5. Choose Get a callback.
     

However, if you're referring to QuickBooks Online (QBO) mobile application, I suggest reaching out to your service provider for the charges. 

 

I have included this article in case you have other questions about QBO: Manage Your Account.

 

Reach out to us if you need anything else. I'll make sure to help.