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Oct 28, 2019 4:09 AM UTC
Question

Lodging BAS with ATO is not working. Says, An application error has occurred while processing your request. Can you please help me?

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1 reply

Oct 28, 2019 4:25 AM UTC

Hi Iomilomidiva,

 

It seems to me that this might be a browser issue.

 

Please try clearing your cookies and cache to see if this resolves the issue.

 

Use the following link - https://quickbooks.intuit.com/learn-support/en-au/other-questions/how-do-i-clear-my-browser-cache-and-temporary-internet-files/01/263227#M12

 

If the error message persists, I would recommend contacting our Customer Success Team so we can further troubleshoot this. To contact our team:

  1. Select Help from the top-right of QuickBooks.
  2. Select Contact Us.
  3. Enter a brief description of the issue, and select Let's Talk.
  4. Select Start a Chat or Get a Callback to get in touch.

Kristian