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M
marigoldinmay-gm
April 12, 2021
Question

My account defaulted to a different country, how can I fix this?

  • April 12, 2021
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

K
Kristian__S
April 13, 2021

Hi marigoldinmay-gm,

 

Did you originally sign up to the QuickBooks Online Australia page?

 

I'm also conscious that any kind of Virtual Private Network (VPN) that you have connected to can mask your IP address and replace it with one from another country.

 

Would love some more information here to better assist you.

 

Kristian. 

M
marigoldinmay-gmAuthor
April 13, 2021

It's possible. I believe I searched google for Quickbooks Online and just clicked what came up without verifying. But it was Australia that it defaulted to, so it's highly likely. I'm in the U.S. I was able to change the currency to USD but not the Australian version of an EIN number, and I wonder if it wil cause problems down the road. Any way to change it? Thanks for any help. 

Fiat Lux - ASIA
Fiat Lux - ASIA
April 13, 2021

@marigoldinmay-gm 

Where is your company located? AU or else?

https://quickbooks.grsm.io/Australia

 

M
marigoldinmay-gmAuthor
April 13, 2021

I'm in the U.S. but it defaulted to Austrailia.

Fiat Lux - ASIA
Fiat Lux - ASIA
April 13, 2021

Open a new blank QBO US version

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

then you may have 2 options:

1. Utilize a 3rd party migration tool

https://transactionpro.grsm.io/qbo

 

2. Purchase a 3rd party conversion service.

Contact us in private for details.  

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