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July 25, 2019
Question

My GST tab has been coming up with an UNEXPECTED ERROR please try again after some time. i have been trying for 3 days and no luck?Any help greatly appreciated

  • July 25, 2019
  • 1 reply
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1 reply

July 25, 2019

Hello sgalea,

 

Let's access your account via a private browser to check if it's browser-related. Here are the following keyboard shortcuts to access the private browser:

  • For Google Chrome, press CTRL+SHIFT+N.
  • For Mozilla Firefox and Internet Explorer, click CTRL+SHIFT+P.
  • For Safari, click the Safari menu and then Private Browsing

Once done, click the GST tab again.

 

If you encounter the same error, go back to your regular browser and clear your browser's cache. This process helps refresh your browser's setting. Accessing a different browser can be an option, too.

 

I've also added this handy article for future help: GST and BAS for QuickBooks Online.

 

You can always leave a comment anytime if you have questions.