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June 29, 2019
Question

My superannuation expense is incorrect, since bank feed total is different to my expense when I print my report?

  • June 29, 2019
  • 1 reply
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1 reply

June 30, 2019

Thanks for posting here in the Community, @gene-geedrick6

 

Let's run the Detailed Activity Report so you can verify the total for your superannuation and the expense reflected on your bank feed page.

 

To ensure we're on the same page only, may I ask what report you are trying to print? This way, I can provide the accurate possible reason your superannuation expense is not matched with your bank feed total. 

 

Here's how to run the report: 

  1. Go to Employees from the left menu. 
  2. Select Reports
  3. Under Payroll, choose Detailed Activity Report.
  4. Set the Date Range
  5. Choose the Pay Schedule, Group by, and Earnings Location
  6. Click Run Report

 

For more information about pulling up reports, you can check out this helpful article: Run Reports

 

To learn more about superannuation in the program, here's a great article you can refer to: Superannuation FAQs

 

This will get you going, @gene-geedrick6

 

I'm here anytime you have other concerns. Have a great day.