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D
danvers
November 21, 2023
Question

QBO claims credit card is due to expire this month - every day

  • November 21, 2023
  • 1 reply
  • 0 views

Your credit card is due to expire this month. Please update your payment details to continue enjoying the benefits of QuickBooks.

 

I've seen this message daily for over a year. I tried updating my card 4 times at the start, with different expiries from 2025-2028 and no difference. Even on the day my annual sub was taken out I got the msg.

 

Such a trivial bug to fix, a developer only needs to check where this messsage is in the code, and check why it's showing up. But 5 chats and a dozen promises and nothing. 

 

It shows up every login. Today I opened qbo 4 times so saw it 4 times (within 1hr).

 

This and all the other UI bugs, is there a reason I should keep paying for this?

1 reply

R
Rea_M
November 21, 2023

Hello, danvers.

 

I believe this post is a duplicate, and one of my colleagues addressed it for you. If you haven't been notified of the response, check it here.​​​​

 

If there's anything else that you need help with, you can always get back to the Community so we can assist you further. Take care.

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