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K
kylielereve
February 11, 2021
Question

Using Quickbooks online software in Windows 10 the + Tabs button returns you to the login screen on first attempt.

  • February 11, 2021
  • 2 replies
  • 0 views
Following attempts return an error with options to either Quit or Relaunch.

2 replies

Zac Product Champion
Zac Product Champion
February 12, 2021

Hi KylieLereve, 

 

Thank you for reaching out on this and welcome to our community!

 

I did a few tests in my test file on a Windows 10 PC, and I can't replicate the experience you have mentioned. Do you mind installing Google Chrome or Firefox and see if you have the same experience. 

 

Thank you and please let us know if you require any additional assistance.

K
kylielereveAuthor
March 3, 2021

I'm using the Quickbooks software, not Explorer or another browser type.

D
DanelleN
March 3, 2021

Hi Kylie,

 

We are experiencing the same problem and haven't found a solution despite multiple calls to QuickBooks, just wondering if you ended up finding a fix?

 

Thanks!

K
kylielereveAuthor
March 3, 2021

No resolve to this little but annoying bug. There's a work around by right clicking the link and selecting 'Open in new tab'

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