Skip to main content
Feb 11, 2021 10:32 PM UTC
Question

Using Quickbooks online software in Windows 10 the + Tabs button returns you to the login screen on first attempt.

Following attempts return an error with options to either Quit or Relaunch.

5 replies

Zac Product Champion
Feb 12, 2021 5:06 AM UTC

Hi KylieLereve, 

 

Thank you for reaching out on this and welcome to our community!

 

I did a few tests in my test file on a Windows 10 PC, and I can't replicate the experience you have mentioned. Do you mind installing Google Chrome or Firefox and see if you have the same experience. 

 

Thank you and please let us know if you require any additional assistance.

Mar 3, 2021 1:42 AM UTC

I'm using the Quickbooks software, not Explorer or another browser type.

Mar 3, 2021 1:03 AM UTC

Hi Kylie,

 

We are experiencing the same problem and haven't found a solution despite multiple calls to QuickBooks, just wondering if you ended up finding a fix?

 

Thanks!

Mar 3, 2021 1:40 AM UTC

No resolve to this little but annoying bug. There's a work around by right clicking the link and selecting 'Open in new tab'