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claire10
November 2, 2020
Question

Verify via text and phone not working

  • November 2, 2020
  • 1 reply
  • 0 views
anyone else having this problem? Not just today, all the time. The only verification that works for me is email and it is annoying each time I want to login to have to wait for the verification email.

1 reply

Rebecca_A Product Champion
Rebecca_A Product Champion
November 2, 2020

Hi claire10, 

 

Can you please go to Your Account in your QuickBooks file and double check that your recovery phone number is correct including +61 as the area code? 

 

If yes, please contact the Support Team to investigate this further for you. 

 

Thanks, 

Rebecca 

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