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May 20, 2020
Question

Why am I still receiving an error for the last month saying "Something isn't working" when trying to Update Bank Account from CBA Hobart?

  • May 20, 2020
  • 1 reply
  • 0 views
The error is "Sorry, we can't update your account. Please try updating again later (9999)".

1 reply

May 20, 2020

Hi clarenceunitedba, 

 

If you've been seeing this error consistently for some time, you would be best to reach out to our support team at 1800 046 038 so that we can troubleshoot it on your file directly. Alternatively, you can follow the steps below if you'd rather receive a callback or start a chat:

  1. While signed in to QuickBooks Online, click the Help menu in the upper-right corner.
  2. Select Contact us and enter the details of your concern.
  3. Click Let's talk and choose Chat or Get a callback.
  4. Enter the required information.

-Lucas