Why do i have to pay more on my subscription?

Hi there, @marybarnett52.

I want to make sure this is taken care of right away. I've checked our reports regarding the price increased, but there isn't currently one. 

Let me guide you on how to check your payment history. Here's how:

1. Select the Gear icon at the top.
2. Click Account and Settings.
3. Hit the Billing and Subscription tab.
4. Choose the View Payment History hyperlink.

Also, I suggest communicating our Customer Care Team. They'll be able to pull up your account in a secure environment then examine the underlying issue you've experienced with your subscription. 

Here's how:

1. Go to the Help menu, then select Contact Us. 
2. Type your concern in the description field, then click Let's Talk. 
3.  Choose how you wanted to be assisted. 

      4. Confirm your request. 

Let me know if you follow up questions. I'm always here ready to help. Have a great day ahead.