Why isn't my account on my phone linked with my account on my computer with the same log in?

Let me provide you with some particular reasons why it seems that your QuickBooks account on your phone is not linked with your QBO account on a computer website or desktop app, jettdrs24.

When you record an entry with the QBO web version, it will also show up in the mobile app, and vice versa, indicating that it is synced. However, it's essential to consider that the features of the QBO mobile app are different from the web version. Some features present in the QBO web may not be available in the mobile app, which could result in certain data being inaccessible in the mobile app.

If you notice that the entries are not syncing, let's refresh your data in the mobile app to see the latest available information. On the web browser, simply press F5 or log out and log back in.

Another possibility is that you're signed into different company files on the web and mobile app, even though you used the same login credentials. Double-check that you've selected the correct company file on both platforms.

Lastly, here's an article that you can read to more about the tasks that you can do in the mobile app and learn how to resolve unexpected behaviors:

• QuickBooks Online app overview
• Fix common errors in the QuickBooks Online mobile app for Android

If you have any other questions about your QBO account and other transactions, please let me know by adding a comment below. I'm more than happy to help.