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randolph-integra
February 22, 2021
Question

Can we connect to DBS ideal to access corporate accounts?

  • February 22, 2021
  • 3 replies
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Original commenter did not share additional details

    3 replies

    Kristine Mae
    Kristine Mae
    February 22, 2021

    I've checked on our end, Randolph-integra.

     

    You can only connect the DBS bank personal bank account. For now, the corporate account is not supported. You'll want to send a request to support the bank type. Let me guide you:

    1. Click Banking.
    2. Go to the Banking tab.
    3. Click Connect account or Add account.
    4. Type the bank name, then click Request support for your bank.
    5. Enter the bank's web address or URL, then click Request.

    For more information, you can refer to this article: Find your bank or credit card account when you connect to online banking.

     

    Reach out to us if you have other banking concerns. We'd be pleased to work with you again. Take care!

    S
    Sal Singapore
    February 26, 2021

    Since Quickbooks would typically be used by companies not individuals, connecting to DBS personal bank accounts is not very useful.  It used to connect to DBS ideal earlier but hasn't for the last couple of years.  Other software, like Xero, flawlessly update from DBS Ideal.  Please work with DBS to ensure Ideal accounts can also be updated automatically.  I am still following the workabout solution of downloading files, copying into template to match quickbooks format, save as csv and then import.  This is a waste of time since it should be done automatically.  Please do make the effort to sort this out. Thank you. 

      AlexV
      AlexV
      February 26, 2021

      Hello Sal Singapore!

       

      I can see that you have a duplicate post. I answered the other one already. Kindly check it here: https://quickbooks.intuit.com/learn-support/en-sg/manage-your-account/re-cannot-connect-to-dbs-bank-anyone-who-has-experience-the-same/01/801202#M135.

       

      Post again if you need more help. Take care!

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      February 22, 2021

      @randolph-integra 

      As another option, explore SlickConnect as a workaround. I noticed it supports DBS Bank.

      https://www.moneythumb.com/?ref=110

       

      S
      Sunburnsam
      September 16, 2021

      QuickBooks SG...please do prioritize the integration with DBS IDEAL or at least affirm that this is in the Dev Roadmap.

       

      If not, I will not be recommending QB over XERO. It is really odd that such a basic integration to Singapore's largest bank (with the most number of SME business account) is not available!

       

      Folks reading this thread....pls do "CHEER" this thread up 

        MaryLandT
        MaryLandT
        September 16, 2021

        I understand how you want to connect DBS with QuickBooks Online, Sunburnsam.

         

        Sending a request to support your bank is our way of knowing how many users want an online banking connection. However, it still depends on your financial institution if they want QuickBooks to connect with them.

         

        You can consider adding your company to the list by following these steps.
         

        1. Go to the Banking menu.
        2. Click Add account.
        3. When you can't find DBS, there's a Request support for your bank option.
        4. Select it, then enter your bank's web address (URL) in the field provided.
        5. Once done, click Request.
           

        For now, you have to download transactions from your bank using a CSV file. Then, manually import them to QuickBooks.

         

        Let me know if there are other things you need aside from connect to DBS. I'll be right here to assist you.

        J
        jefferson4
        September 10, 2022

        its 2022. still cant connect to DBS bank. 

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