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donnefoo
January 21, 2020
Question

I am able to print the rest of the vouchers except for cheque payment vouchers. ples help

  • January 21, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

C
Charies_M
January 21, 2020

Welcome to the Community, donnefoo.

 

Common issues with printing vouchers can be resolved bey performing some basic print troubleshooting steps.

 

First, let's try printing a local PDF document saved on your hard drive so we''ll know if the issue is caused by your printer.

 

I'll leave you with these articles for additional troubleshooting options in resolving different printing issues in QuickBooks Online (QBO):

 

If none of the steps worked, I suggest contacting our QuickBooks Online (QBO). They have the tools to conduct further investigation so you can print cheque payment vouchers successfully.

 

Here's how:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback. 
  6. Type in your contact info.
  7. Select Confirm my call.

As always, feel free to add a post/comment below if you have any other QuickBooks or printing questions. I'll be always here to help you!

N
naas-datacolor
February 22, 2021

Please kindly guide me how to print payment / receipt vouchers from QBO. Thank you.

RenjolynC
RenjolynC
February 22, 2021

Thanks for your reply, naas-datacolor.

 

I'd be happy to share some steps to help you print the transaction. I've seen your reply on another thread, and it looks like you are trying to print and customise a bill payment. When it comes to customising, we use the standard template. Note: The template is mostly used for your sales forms (Invoice, Sales receipt, etc.). You can, however, change the design. To do that, go to the Gear > Custom form styles > Edit the standard template > Design.

 

 

Once done, follow the steps below to print the voucher in the Pay Bills page:

 

  1. Go to + New > Pay bills.
  2. Put a check mark on the bill you want to pay.
  3. Click the Save and print button located at the bottom right corner.
  4. Hit Print.

 

Please see this sample screenshot for a visual reference:

 

 

With regard to the second question of printing vouchers credited from your bank, are you referring to the download transactions in the Banking page? If so,you'll want to match the transaction to the bill recorded in QuickBooks. This process will create a bill payment in the supplier's transaction list, which you can open and print.

 

I've got this sample screenshot screenshot for reference:

 

 

You can read this article on how to categorise or match transactions: Categorise and match online bank transactions in QuickBooks Online.

 

If there's anything else you need, please let me know in your reply. I'm just a post away to help you out again. Take care and stay safe!

K
kaka2014
February 22, 2021

Hi, can you please give me a step guide also for Quickbooks Silver Professional Edition?  I want to customize the cheque/payment vouchers.

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