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Teej82
November 1, 2024

Have I been advisd wrong?

  • November 1, 2024
  • 1 reply
  • 0 views

Hi all, 

so I am new to QB, a technophobe and transferred across from Xero. Literrally signed up and registered with the help of a QB sales expert. I am self employed, employed and have a rental. The advisor has set me up with Simple Start for my business and self employed for my rental. I've had issue getting in as the advisor told me to use QBO but I have to login to QBO for the business and then log out and back into QBSE for the rental, which is causing alot lot more time when using the app and trying to manage everything. QBSE is set up as a landlord, but none of the categories seem to work for a rental and doesn't seem to take into account the mortgage payments. The sales person has told me they can't help anymore and customer services tell me to leave feedback about the 2 different systems I've been signed up to but QBSE doesn't seem to have a feedback system. Is this how it's meant to work as my time spent trying to keep the system upto date has quadrupuled (if not more). 

    1 reply

    T
    Teej82Author
    November 1, 2024

    Also this doesn't seem to take in to account the tax free fit tariff income from rentals solar panel system. 

    C
    CharleneMaeF
    November 4, 2024

    Hi, Teej82.

     

    QuickBooks Online Simple Start includes features like invoicing, expense tracking, and bank reconciliation. It is intended for small businesses with basic accounting needs, such as tracking income and expenses. QuickBooks Self-Employed, on the other hand, is a self-employed solution that is specifically designed for sole proprietors or self-employed individuals who need to manage their business finances and track taxes. This product isn't suitable for a rental business.

     

    If all the features are necessary to track your transactions, you're using the right programs. Otherwise, select a single product that meets your requirements.

     

    It is also advisable to seek the assistance of an accountant to help you choose the most suitable program for your needs. They can also verify that your transactions are recorded accurately and that the selected categories are appropriate.

     

    Additionally, you can provide feedback by following the steps outlined below:

     

    1. Open the QBSE application.
    2. Tap on the Assistant icon at the bottom.
    3. Type feedback in the field.
    4. Choose Add a feature.
    5. Enter and send your product suggestions.

     

    For more details about how the self-employed program works, please see these resources:

     

     

    If you have any further questions when sending your suggestions and managing your transactions in QuickBooks, please don't hesitate to post them on this thread. We're always willing to help.

    T
    Teej82Author
    November 4, 2024

    QBSS seems to be fine. Does what i need for my business.

    QBSE doesn't seem to be a great solution for someone that rents a single property as none of the categories have anything to do with rentals, this is despite choosing landlord when setting up. And as mentioned above it doesn't seem to have a way to record and split things like my mortgage (between repayments and interest) and my solar fit tariff payments (which is tax free income). 

    Also because I have a QBSS account, i have to login to QBO for that and then log out and into QBSE for the QBSE account. I can't switch between them. This is even more of an issue with the app making it more work. It would actually be easier to use QB for one solution and another software for the rental.

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