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J
Jwhits
June 22, 2022
Solved

Duplicate payment to a supplier resulting in a credit with the supplier

  • June 22, 2022
  • 1 reply
  • 0 views

We made a second payment to the supplier by mistake. We matched the first payment from the bank account to the bill. We now have a credit with the supplier for the second payment amount but no bills to apply it to yet. How do we assign the second payment in the bank account as a credit for the supplier? So we can then use it when we next buy from that supplier.

Best answer by IntuitSheila

Hello Jwhits,

 

Thank for the additional information.

 

If the second payment is showing in the For Review tab, you can add them in QuickBooks Online and allocate them to the Accounts Payable account in the Category field, and make sure to select a specific supplier before adding the transaction. With (Out of Scope of GST) tax code. That way the overpayment will show as Credits on the specific supplier you made the payment to and can apply to your future bills.

 

Reach back to us if you need further assistance. The Community is here to help you!

 

1 reply

I
IntuitAika
June 22, 2022

Hi Jwhits,

 

Thanks for posting in the Community! If a refund is not recorded yet on the duplicate payment made to the supplier, you can follow these steps.

 

  1. Select + New.
  2. Select Supplier Credit.
  3. In the Supplier field, select the appropriate supplier name.
    • Enter the Date.
    • Amount.
    • Account: the account used here is typically the original expense account on the original bill.
  4. Select Save and close.

 

After that, make a bank deposit to enter the supplier refund.

 

  1. Select + New.
  2. Select Bank Deposit.
  3. In the Add funds to this deposit section, fill in the following fields:
    • Received from: Select or enter the Supplier name.
    • Account: Select the Creditors (Accounts Payable) account.
    • Amount: Enter the Supplier refund amount.
  4. Select Save and close.

 

Once you create a bill payment, you'll be able to apply the deposit you've created.

 

For more detailed information, you can check on this article: Handle supplier credits and refunds in QuickBooks Online.

 

Feel free to drop a comment below if you need further assistance. Have a great day! 


 

J
JwhitsAuthor
June 22, 2022

Hi  IntuitAika,

 

Current no refund and there will never be a refund. The supplier will just apply the credit to our next purchase whenever that will be.

 

How do I match the bank transaction in your steps?

 

Thanks

I
IntuitSheilaAnswer
June 22, 2022

Hello Jwhits,

 

Thank for the additional information.

 

If the second payment is showing in the For Review tab, you can add them in QuickBooks Online and allocate them to the Accounts Payable account in the Category field, and make sure to select a specific supplier before adding the transaction. With (Out of Scope of GST) tax code. That way the overpayment will show as Credits on the specific supplier you made the payment to and can apply to your future bills.

 

Reach back to us if you need further assistance. The Community is here to help you!

 

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