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sbellep36
May 12, 2022
Question

My bank transactions have stopped uploading in Quickbooks Online.

  • May 12, 2022
  • 1 reply
  • 0 views

My bank transactions have stopped uploading in Quickbooks Online. I have tried re-connecting and updating over and over again. Nothing is coming through since 5/9. No updates - its like it's just stuck. Anyone else experiences this?

1 reply

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IntuitAika
May 12, 2022

Hi sbellep36, 

 

Thanks for reaching out the Community.

 

Can you please specify the name of the bank where transactions have stopped downloading? This way, I'll be able to check from our records if there are ongoing investigation.

 

In the meantime, you can do a manual update by clicking the Update button on the Banking page. It would be best to update it three times during non-peak hours.

 

Also, you can import the missing bank transactions via CSV file. If the problem continues, I'd recommend reaching out to our Support team to help you to check and review this further securely. 

 

Feel free to drop a comment below if you have any other questions. Have a great day! 

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