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mdtas
February 22, 2022
Question

Unapplied cash income allocated with tags

  • February 22, 2022
  • 2 replies
  • 0 views

I have a problem using tags where I have allocated a tag to an invoice and when I have received payment for the invoice, sometimes the payment goes to unapplied payment income as well as sales. The problem is that the unapplied payment income is a negative figure and counters the same value in the sales items. This does not occur on all transactions and it is very random. I use the tags as a job costing value i.e. sales less cost of sales. Any ideas?..... UPDATE!!! figured out that the payment date was before the invoice date. Changed the invoice date and everything balanced again!

    2 replies

    I
    IntuitSheila
    February 22, 2022

    Hello mdtas,

     

    Thanks for posting in the Community space! That is correct unapplied cash income occurs if the payment date was before the invoice date, and will show a negative figure on your sales report. You'll need to make sure to apply the payment to an invoice dated prior to the payment date.

     

    You can check out this article to learn more about What's Unapplied Cash Payment in QuickBooks Online for more detailed information.

     

    Feel free to post anytime if you have more concerns. Have a great day!

    I
    IntuitSheila
    February 22, 2022

    Hello mdtas,

     

    Thanks for posting in the Community space! That is correct unapplied cash income occurs if the payment date was before the invoice date, and will show a negative figure on your sales report. You'll need to make sure to apply the payment to an invoice dated prior to the payment date.

     

    You can check out this article to learn more about Unapplied Cash Payments in QuickBooks Online for more detailed information.

     

    Feel free to post anytime if you have more concerns. Have a great day!

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