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V
VdPSAR
February 21, 2022
Question

Attachments on quotes

  • February 21, 2022
  • 1 reply
  • 0 views

Good day

I would like to see if there are attachments on quotes.  

I have attached a jpg file to a quote successfully and emailed the quote.  When i go to "All Sales" listing and filter down to quotes - there is nothing in the attachments column?

 

 

 

1 reply

R
RoseJillB
February 21, 2022

Thank you for reaching out to the Community, @VdPSAR. I’ll assist you with your quotes in QuickBooks Online.

 

When checking the All Sales tab, let’s make sure that the Attachments column is enabled. Kindly refer to the screenshot below.

 

 

On the other hand, we can perform some basic troubleshooting steps as this concern could be a browser-related issue. Stored cache can cause unexpected behavior while using the application. To help you sort out this issue, we can perform some basic troubleshooting steps.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + P
  • Safari: press Command + Shift +N

 
If it works, kindly proceed with clearing your cache. This helps improve the performance of the application.

 

If the issue persists, you can refer to this article for other supported browsers while using QBO.

 

To learn more, you can check out this article. The article contains detailed instructions on how you can create and send quotes in QuickBooks Online.

 

Let me know if you have further questions in mind regarding transactions. The Community always has your back. Have a great day!

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