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MartChris
Sep 27, 2019 12:06 AM UTC
Solved

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." 

Cant save the PO and answers on the community do not help. For example clearing browser cache etc..

Rustler
RustlerAnswer
Sep 27, 2019 12:06 AM UTC
you have to use an item, if you use item details
you can make a generic item, and then type in the description on the invoice as  you wish, but you need an item if you use item details
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6 replies

Rustler
RustlerAnswer
Sep 27, 2019 12:06 AM UTC
you have to use an item, if you use item details
you can make a generic item, and then type in the description on the invoice as  you wish, but you need an item if you use item details
Rustler
Rustler
Sep 27, 2019 12:06 AM UTC

I can not tell from your screen shot if there is an item name or not, is there?

MartChrisAuthor
Sep 27, 2019 12:06 AM UTC
There is no item.
21Rocks
Aug 7, 2020 7:54 PM UTC

I have items on the PO, yet I still get the message!  Beyond irritated.  By 'Items' I assume we are talking about products or services, correct.  I have 2 items listed that pull up with their costs, etc.  and have this message...please help!  

Ryan_M
Aug 7, 2020 9:30 PM UTC

Hi @21Rocks,

 

Let's get your purchase order saved and get rid of the error message.

 

On the Purchase Order page, other than the Item details section, there's also Category details. If you've entered information under the Category details section but left the Category column blank, then this is the source of the error message.

 

I suggest you go through the Category details section, and check each line item, making sure that each of them has a category selected. 

 

I'll also leave these articles for your reference:

 

These two articles are step by step guides on how you can link an estimate to a purchase order, as well as how you can apply a purchase order to a vendor transaction, respectively. 

 

Have other questions in mind? Place them below, and I'll be sure to take of them for you. 

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