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May 28, 2022
Question

Is anybody having trouble with FNB to download transactions

  • May 28, 2022
  • 1 reply
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1 reply

May 28, 2022

Hi there, @info1815.

 

I'll make sure to get your transactions from First National Bank (FNB) to download in QuickBooks Online (QBO).

 

First off, we haven't received inquiries from other customers, like you, who are having problems downloading transactions from FNB to QBO. Let's manually update your bank account to get your latest transactions. I'll show you how.

 

  1. Go to Transactions.
  2. Select Banking.
  3. Click Update.

 

Next is to check directly your bank's website to check for the latest announcements. Say notifications or alerts from your bank that need your approval may block QuickBooks from downloading your transactions.

 

Then, update your credentials in QBO to complete our troubleshooting steps. You can do so by following the steps below: 

 

  1. Go to Transactions.
  2. Choose Banking.
  3. Select Edit.
  4. Click Edit sign-in info.

 

Kindly read and use this article to learn more about the troubleshooting steps and resolve some of the common banking errors: What to Review so QuickBooks Downloads Transactions?.

 

Finally, here is the reference you can use to review your downloaded transactions and put them into the correct accounts: Categorise and Match Online Bank Transactions in QuickBooks Online.

 

Keep me updated with the results in the comments below. Don't forget to tag my name, @JonpriL, if you've got other concerns about online banking in QuickBooks. Take care and stay safe, @info1815!