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LKG_85
August 19, 2024
Question

Need help moving company files from QBDT to QBO

  • August 19, 2024
  • 1 reply
  • 0 views

Hi there 

I have a South African based company and I've just purchased a QBO subscription and need assistance moving my company files from Quickbooks Pro 2019 desktop to QBO. My desktop version has just stopped working, I have a recent backup of my company files. I have tried the suggestions on the community without any luck, Please advise.

Thank you

1 reply

D
Deity Alpha
August 19, 2024

You may have 2 options:

1. Purchase a 3rd party service to convert your data from QB Desktop to QB Online South Africa version

2. Use the trial version of QB Desktop 2021 to access your historical data for good. Then you will start from scratch in QB Online.

L
LKG_85Author
August 19, 2024

Thank you 

 

Do you have a suggestion for 3rd party conversion please? I have seen some but it is quite costly based on foreign currency, I have lost access to the administrator and was forced to get the online version so I only have backups in .QBB format and no way to convert the file to Excel or CSV, only after purchasing the online version am I told there is no way to migrate the files to online unless the backups are in excel or csv and this now means losing over 15years of information to start from scratch.

D
Deity Alpha
August 19, 2024

Have you contacted @Fiat Lux - ASIA ?

They can offer both options. Converting 15 years of data would be expensive. You can request the second option to lower your conversion costs. Then you start from scratch as I mentioned before or just convert your last 2 years of data.

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