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R
RIAP
May 7, 2022
Question

You cannot track tax on accounts of types Accounts Receivable and Accounts Payable.

  • May 7, 2022
  • 1 reply
  • 0 views

I'm entering payments from banking to 2 client accounts. As soon as I press accept it says the error message above, I've created invoices for both clients and in the banking section I slit the amount on the bank statement to accommodate both accounts, when I press accept I gives me this message.

Please can you help

    1 reply

    JenoP
    JenoP
    May 7, 2022

    Hi there, RIAP.

     

    We'd want to make sure that we get this sorted out. Cans you tell us what accounts were selected when posting the payments? 

     

    Please add a reply below to share more details. We look forward to it. 


     

    R
    RIAPAuthor
    May 9, 2022

    Good day,

     

    I selected the Customer name and then categories is Accounts receivable and zero rated, it does not allow me to leave them blank.

     

    Regards

    L
    LeizylM
    May 9, 2022

    Thanks for getting back to us, RIAP.

     

    Allow me to provide clarifications regarding assigning a VAT code to your transactions in QuickBooks Online.

     

    The system will only allow you to track taxes on the expense, checking, and income accounts. However, utilizing the Accounts Payable or Accounts Receivable type of accounts isn't available.

     

    To get your work done, you'll need to create an invoice or a bill in QuickBooks to have it taxed. 

     

    For your reference, I'm also adding here some links about adding and removing the VAT rates or sales taxes on your forms in QBO:

     

     

    Keep me posted if you still have questions or concerns about bank transactions. I'm always here for you. Have a great day!

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