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October 16, 2023
Question

Accounts

  • October 16, 2023
  • 1 reply
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I’m new to QB. I run my own sole trader business and have a QB account for that. I’ve discovered that I also seem to have a self employed QB account and not sure why? Can anyone help?

1 reply

October 16, 2023

Good day to you, Kate.

 

Thanks for choosing QuickBooks to cater to your business. I'd like to direct you to the best support to handle your concern immediately.

 

To verify the QuickBooks products you have, you'll have to reach out to our Customer Care Team, as I am unable to perform this task here in the Community. This forum is public, and for security reasons, we cannot proceed with any account-related inquiries here. You can follow the steps below to connect with us:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion about your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please take note of our business hours to ensure we can attend to your needs.

 

Additionally, feel free to save these resources that will help you with personalising your QBO account to whatever you need to change:
 

 

I'm always around to lend a hand if you need more help with managing your QuickBooks accounts. Take care and have a great day ahead!