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August 5, 2024
Question

Add Bookmark button bug

  • August 5, 2024
  • 2 replies
  • 0 views

The new Add Bookmark button is a good and needed addition, however, it doesn't work correctly.

 

If I add a bookmark of a specific report the standard "Reports" bookmark is deleted and unselectable from the Customie menu as normal. If I make another bookmark of another report, the first bookmark is over-written and so it is not possible to have multiple bookmarks of different reports.

 

I've sent feedback.

2 replies

August 5, 2024

Hi klous-1, thanks for posting on the Community today

 

I'm pleased to hear you're finding the Bookmark feature to be a useful addition.

 

You should be able to bookmark multiple different reports for easy access. Are the reports that are being overwritten from the same group on the standard Reports page (e.g. all listed under Business overview)?

klous-1Author
August 5, 2024

Hi Georgie,

 

The reports themselves aren't being over-written, it's the bookmarks in the left hand menu.  I attach an image.

 

I've tried bookmarking some standard reports and also some custom ones, same behaviour in each case.  In all instances the standard "Reports" bookmark is overwritten (and even disappears from the Customise menu until I delete the new bookmark).

 

I've tried in a Private window as well to avoid any plugin or cookie issues.

klous-1Author
August 5, 2024

And in the customise menu

August 7, 2024

@klous-1 Here the link to the thread I started last week. More details in there about how they've botched this much needed feature....

 

https://quickbooks.intuit.com/learn-support/en-uk/other-questions/re-new-menu-bookmarks-bookmark-section/01/1470519#M20186