All the options on the ' New' tab won't work? I click on it and normally the page just pops up but it isn't doing anything?

Thanks for making it here, jemmamairi-hotma.

Let's figure out why the New tab is not working on your end.

We'll check if this has something to do with the browser you use. Browsers have caches that temporarily save your browsing data. When it's full, you could experience unusual behaviors in QuickBooks like non-loading pages, unresponsive buttons. Below are some of the keyboard shortcuts that you can follow:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P
  
  

When you're on the incognito page, click the New tab again to make sure it's working. If it does, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.

You can also visit our QuickBooks Help Articles page if you need some reference in completing your other tasks.

Be sure to get back to me if you have additional questions. It would be my pleasure to help. Have a good one!

Hi, jemmamairi-hotma.

Hope you’re doing great. I wanted to see how everything is going about the New tab that's not working. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!