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J
JohnArm1
April 8, 2025
Question

App not working

  • April 8, 2025
  • 1 reply
  • 0 views

Is anyone else finding the app not working? Even after restarting, it consistently says “This’ll just take a few seconds”.


Quickbooks you need to sort your tech out - So out of date, it’s 2025 and your customers deserve better!!

1 reply

MariaSoledadG
MariaSoledadG
April 9, 2025

I can see how you want to work with the QuickBooks application for convenient and easy access information. I'm here to help you sort this out, John.

 

You can refresh your app's data to resolve glitches and enhance the application's overall performance, much like clearing the cache in a web browser. Follow the steps below:

 

If you're using an iOS:

 

  1. Go to Menu ☰ and tap Help & Feedback.
  2. Tap Refresh Data.
  3. Click Refresh to confirm.

 

For Android users:

 

  1. Go to Menu ☰, then select More Options ⋮.
  2. Tap Settings, and click Refresh Data.
  3. Tap YES to confirm.

 

If performing the refresh did not resolve the issue, I recommend uninstalling and then reinstalling the application. Otherwise, I recommend contacting our support team to double-check the root cause.

 

In the meantime, you can access QuickBooks Online (QBO) through your web browser. 

 

To give you more information on the availability of comparison features when using a mobile application, check this article for reference: Compare Mobile App Features.

 

Furthermore, you can access a variety of helpful  how-to articles designed to get your business up and running smoothly: Get Started With QuickBooks Online.

 

Keep in touch if you have any questions or other concerns when using your QuickBooks mobile application. I'm always here to assist you further. 

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