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Mark Armistead
Mar 4, 2022 10:50 AM UTC
Solved

Authentication At Login

Is there a particularly setting I am missing somewhere for the login process?

 

I login using Safari, asks for the text confirmation every time which is a tad annoying.

I login using Firefox and after the initial test confirmation is logs directly in.

 

Is this by design in for Safari for whatever reason?

GeorgiaCAnswer
Mar 4, 2022 1:33 PM UTC

Hi Mark, this can happen due to the security and site settings on the browser - if you have the browser set to clear the cache each time after closing then authentication will be required, additionally, check that the option to 'prevent cross-site tracking' is disabled as this can interfere with 2 factor-MFA. Thanks :)

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GeorgiaCAnswer
Mar 4, 2022 1:33 PM UTC

Hi Mark, this can happen due to the security and site settings on the browser - if you have the browser set to clear the cache each time after closing then authentication will be required, additionally, check that the option to 'prevent cross-site tracking' is disabled as this can interfere with 2 factor-MFA. Thanks :)

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