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Venessa1
September 21, 2022
Question

Batch remittance advice not sending

  • September 21, 2022
  • 1 reply
  • 0 views

We usually send out supplier remittances in batches with our Finance email address cc'd in.

Recently, although it appears that remittances have been issued successfully they are not being received by either our suppliers or ourselves.

We have not made any amendments within our settings that may have caused this.

Has anyone else had a similar issue in the last 2/3 weeks?

 

1 reply

A
Ashleigh1
September 21, 2022

 Hello Venessa1, 

 

Welcome to the Community page, 

 

We are aware of this issue and our engineers are working on getting it fixed as soon as possible, in the meantime if you can as a work around 1. open one ill payment>save and send or 2. download and email separately outside of QuickBooks.

 

E
emmam6
August 15, 2023

Hello Community Users, we just wanted to drop in and update the thread. The issue with batch remittance advice is not sending was resolved in September 2022. If you experience a similar issue, feel free to reply here. We'd be happy to investigate and get a resolution for you.

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