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Riggy1
July 9, 2020
Question

Bill To instead of Invoice To

  • July 9, 2020
  • 1 reply
  • 0 views

Hi, can anyone advise me how to change my invoice form to say 'Invoice To' instead of 'Bill To'.  It always use to be 'Invoice To' above the customers address and no idea why or how this has changed.  In the form settings it reads 'Invoice To' so really can't work it out. TIA

1 reply

katherinejoyceO
katherinejoyceO
July 9, 2020

Welcome to the Community, @Riggy1. At the moment, we have an open investigation about this issue. Rest assured that our engineers are now working to resolve it. 

 

While we're unable to change it to Invoice To, I'd suggest you contact our Customer Care team. Let them add your account to the list of affected users of INV-48109. Once linked, you'll get updates about its progress via email.  

 

For future reference, read through this article: Record invoice payments in QuickBooks Only. It also includes steps to receive payments in case you'll get paid partially. 

 

Let me know if you have additional concerns. We're always delighted to assist you some more. 

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