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HeidiKjeldsen
November 21, 2022
Question

Billing address name

  • November 21, 2022
  • 1 reply
  • 0 views

Hi, 

When a client invoice is prepared, sometimes the billing address shows a wrong name or title. I amend it but it won't save it.  When I go to the customer "card" to check the name etc. it is correct, and I do not see where the billing address is getting the old name or title from.

Any ideas please as this is a recurrent issue.

Thank you.

Heidi.

 

1 reply

A
Ashleigh1
November 21, 2022

Hello Heidi, 

 

Welcome to the Community page,

 

Can you either ring the support line on 0808 234 5337 the line is open mon to fri 8am til 7pm or contact our chat support here so they can look into this more for you, the setup and if any troubleshooting needs to be done they can do it will you there and then thanks. 

 

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