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April 11, 2024
Question

Can I upgrade my plan to Plus Edition with additional cost of £10.80 amount of is advertised at a price of £41/year, System is quoting me a total of £302.46

  • April 11, 2024
  • 1 reply
  • 0 views
I recently purchased the Quickbooks Essentials Edition a few days ago at a discounted price of GBP £30.20/year.I now find myself in need of upgrading to the Plus Edition due to requirements for managing stock and purchase orders. 
Upon attempting to upgrade my subscription through the subscription and billing options in my account, I encountered a discrepancy in the pricing. The Plus Edition is advertised at a price of £41/year, which would mean an additional cost of £10.80 compared to the Essentials Edition.

However, when I proceeded to upgrade, the system is quoting me a total of £302.46 (+ £60.49 tax), which seems significantly higher than the expected difference in price. As per my calculations, the difference amount should be £10.80. I kindly request your urgent assistance in resolving this matter.

1 reply

April 11, 2024

Hello and welcome to the Community, a3ifiqbal-gmail-

 

When the billing changes in any way (upgrade, downgrade, or annual to monthly and vice versa) any existing discounts and promotions will be lost, and you will be quoted the standard subscription rate. 

 

If you switch to a monthly billing plan, our team can honor the remaining period of your promotion. Please contact our support team directly by chat or on 0808 234 5337 for assistance with the upgrade. Thank you!