Skip to main content
A
asvaki
June 26, 2022
Question

Can you please rectify this problem

  • June 26, 2022
  • 1 reply
  • 0 views
when I save the invoice message came as 
Please Confirm
A number so nice, you used it twice. There’s already an invoice with 1047. You can use it again, but it resets your invoice numbers (starting from 1047). Do you still want to use this invoice number? Yes/No

1 reply

M
MirriamM
June 26, 2022

I can see the importance of having accurate invoice numbers, @asvaki, as it lets you easily track the transactions in QuickBooks Online (QBO).

 

In QBO, we can turn on the Custom transaction numbers feature and use a new number sequence. Let me guide you through the step-by-step process.

 

  1. On your QBO account, go to the Gear icon in the upper right.
  2. Choose Account settings under Your Company.
  3. In the left menu, choose Sales and click the Pencil icon for Sales form content.
  4. In the Custom transaction numbers section, move the slider to the right to activate it. 
  5. Click Save and Done to apply the changes.

 

After that, go to the Invoice page and enter your desired number sequence. QBO will follow the said numbering order set on the transaction. The number increments by one each time you create a new entry.

 

To learn more about setting your numbering preference, see this article: How to change the invoice number on sales forms.

 

In addition, here are some links you can visit that provide information about personalising the look of your sales forms and how to show transaction numbers on invoices.

 

 

If you still have questions about setting your invoice numbers, post a reply below. I’ll be right here to answer them for you. Have a good one.

Terms & ConditionsAccessibility statement