Skip to main content
January 10, 2022
Question

Can you remove Client email field when creating invoices in Quickbooks Self-Employed

  • January 10, 2022
  • 1 reply
  • 0 views

Hi. Is it possible to remove the need to enter a clients email address when creating an invoice using Quick books Self-Employed online platform? I have clients who don't have an email address and some who will not use it to make a payment. I just need to print an invoice for them and not send it by email, yet I can't save it if I don't enter an email address.

 

I have got around this by entering my email but surely there is a better way?

 

Please advise. It's a rather annoying function. It should be a field you can remove if needed, or turn off the email function for that invoice.

 

To confirm I am using Quick books self-employed online platform. I have tried in normal browser modes and incognito modes but it shows the same every time.

 

Please see the image below...

 

1 reply

January 10, 2022

Hi AC1701, thanks for your detailed post - presently it's not possible to save an invoice in QBSE without an email address entered and the suggested workaround would be to use the personal address as you have found. We understand this isn't an ideal experience and we'll certainly share this as feedback to our developers for consideration. 🙇‍♀️