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December 5, 2019
Question

Cannot print purchase orders, after filling all relavant sections, i go to print, message comes on, something is not quite right and no account number selected?

  • December 5, 2019
  • 1 reply
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1 reply

MikiD
December 5, 2019

Printing a purchase order that doesn’t have items might trigger the error, bal1.


There are several users who were able to print and save the transaction by using items. If this won’t work, let’s try printing it again on a private browser. 


Being able to do this successfully indicates a browser issue. The web-browser store files from your previously visited sites. When these get overloaded, users might encounter unusual behaviors like this. 


With this regard, it’s commonly recommended to clear your temporary internet files. Switching to a different browser can also help. Below are the ones supported by QuickBooks:

 

Mozilla Firefox

Safari 11 and newer

Google Chrome

Microsoft Edge

 

Please drop by again if you'd like to ask anything.