Solved
Cannot sync invoices from workshop software to quickbooks, error message object parser error request body is empty
some invoices sync other do not, but when they are voided and re-invoiced they sync straight away
HI Ashleigh I have been trying to speak with the 3rd party software developers but to no avail atm.
Because it says its a quickbooks error I wondered if it was something that we were putting on the invoices that QB does not like.
All our customers and products etc have transferred OK and it only happens to the odd invoice not everyone so its a mystery
I see that other people have had problems with the Workshop software and QB syncing and was hoping that someone had look into this from QB
Hello there, darren-dnewton.
Being able to sync your invoices in the system is our priority. That said, I'd suggest reaching out to the 3rd party support once available. This way, they can check what causes the issue further.
Synching data from a 3rd party into QuickBooks also depends on the integration preferences. There might be some option that needs to enable on the Workshop's end.
If you need further assistance enabling some features from Workshop into your QuickBooks account, you may reach out to our Phone Support team.
I've added this article as your guide on managing invoices: Set up and send progress invoices.
You can always get back to this thread whenever you need help sending or creating invoices.
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