Skip to main content
Jul 21, 2021 10:45 AM UTC

Welcome to the QuickBooks family, @aaandasltd-hotma. 

 

Thank you for having business with us. You can close your account by following the steps below. Before doing so, I'd recommend printing the forms and reports that you might need in the future.

 

Here's how to close your account: 

  1. Go to the Gear icon.
  2. Choose Account and Settings.
  3. Select Billing & Subscription.
  4. In the QuickBooks section, click Cancel.
  5. Follow the steps on the screen to cancel your subscription.

You can receive an email that confirms the cancellation of your account.

 

Also, if you purchased your subscriptions from iTunes or Google Play, please see this article on how to cancel your account. 

 

Feel free to post here in the Community if you have other questions. 

8 replies

Jul 21, 2021 10:45 AM UTC

Welcome to the QuickBooks family, @aaandasltd-hotma. 

 

Thank you for having business with us. You can close your account by following the steps below. Before doing so, I'd recommend printing the forms and reports that you might need in the future.

 

Here's how to close your account: 

  1. Go to the Gear icon.
  2. Choose Account and Settings.
  3. Select Billing & Subscription.
  4. In the QuickBooks section, click Cancel.
  5. Follow the steps on the screen to cancel your subscription.

You can receive an email that confirms the cancellation of your account.

 

Also, if you purchased your subscriptions from iTunes or Google Play, please see this article on how to cancel your account. 

 

Feel free to post here in the Community if you have other questions. 

Mar 22, 2022 1:21 PM UTC

Hello,

 

Does the 1 year read only access include the ability to download things like profit-loss accounts and balance sheets?

 

Thanks,

Rob

Mar 22, 2022 1:45 PM UTC

Hi JB Hydro LLP, yes, you can continue to use the export functions to download data after deactivating the account 🙂