Connecting bank account

Hello, @Scent Therapy.

It's nice to see you in the Community. I'm here to help reconnect your bank account in QuickBooks.

May I know what Bank are you trying to connect with? Did you receive any error when trying to connect? If so, you can refer to this article to ensure you're able to login to your bank's website: Errors Connecting a Bank.

Here's how to re-connect your bank account:

1. Select the Gear icon.
2. From the drop-down menu, select Bank Accounts.
3. In the search box, enter the name or the URL of your bank.
4. Enter the sign-in info you use at your bank's website and select Connect securely.

For other related articles about connecting your bank accounts, you can check out the following links.

Connect a bank account

How to provide required consent to connect your bank accounts to QuickBooks

Keep me posted on how it goes. I'm here to help you further if you're still having trouble connecting to your bank. Have a good one.