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A
ady1984
January 23, 2023
Solved

Connecting etsy and paypal

  • January 23, 2023
  • 1 reply
  • 0 views

Hi guys im new on here, had everything running ok now my etsy seems to have vanished and paypal isnt updating anymore, should it say active on the accounts that have been added as the bank does but paypal doesnt. Etsy has actually vanished and when i add it goes again???

Best answer by DebSheenD

Done this paypal working.

 

etsy is stuck on my account shows as 3 accounts connected, go on it etsy missing. I cant remove  it.


Hi there, @ady1984.

 

I appreciate you for sharing detailed information about your concern and for performing several actions to resolve the bank connection issue. I'll ensure you'll be routed to the right person to assist you further with this banking error you've received.

 

There are certain bank issues that block QuickBooks from connecting to a bank account. Since the issue persists after performing some troubleshooting steps, I recommend contacting our QuickBooks Support Team. They have the tools to pull up your account and further investigate your concern.

 

  1. Click the Assistant button.
  2. In the chat box, type "Talk to a human" then proceed with I still need a human.
  3. Tap Message an agent.


Moreover, you can proceed with reconnecting your bank, you can refer to this article for a more detailed steps: Reconnect your bank account in QuickBooks Self-Employed.
 

Additionally, here are some articles that you can browse to help manage your downloaded online banking transactions:

 

I'm still here if you have any other concerns about bank accounts. Just leave a comment below and I'll get back to you.

1 reply

R
RCV
January 23, 2023

I can see how the connection issue between PayPal and Etsy into QuickBooks Self-Employed (QBSE) cost you time and prevented you from getting transactions, ady1984.

 

Have you encountered any error messages when attempting to perform the connecting process? That information is a great help so I can provide a timely solution. In QBSE UK, the option to set up your PayPal account is available. In this case, we can reconnect your Paypal account to do some updates and download the recent transactions. Here's how:

 

  1. Go to the Gear icon and select Bank accounts.
  2. Tap Connect another account.
  3. In the search box, enter the name of the bank and account type.
  4. Follow the onscreen instructions to connect your account. QuickBooks Self-Employed will automatically download your recent bank transactions.

 

For Etsy, we can connect it just like any other bank or credit card account. To guide you further, please follow these steps:

 

  1. Go to the Gear icon.
  2. Select Bank accounts under Transactions.
  3. Click + Connect another account.
  4. In the search box, enter the name or URL of your bank.
  5. Enter the sign-in info you use for your bank's website.
  6. Then, hit Connect securely.

 

 

Once done, QuickBooks automatically categorize transactions. Your Etsy payment orders are considered your Business Income. Then, the deposits made into a bank account from your payment account are considered a transfer.

 

For additional references, check these articles:

 

 

I'll be around if you need anything else. Just comment below if you need more information about the integration of Etsy and Paypal or anything related to QuickBooks. Take care and have a good one!

A
ady1984Author
January 23, 2023

no errors 

 

says 3 accounts linked but etsy is missing. 

 

paypal shows but no sync since this morning.

L
LeizylM
January 24, 2023

Hi there, ady1984.

 

I'll make sure you'll be able to connect your Etsy and PayPal accounts in QuickBooks Self-Employed (QBSE). 

 

We can perform some basic troubleshooting steps to make sure the issue isn’t browser-related. It’s possible that local internet cache files are the reason for this unexpected behavior. 

 

Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

Once done, let's do the manual update to refresh the connection between your account. This way, the transactions will show up. 

 

  1. Go to the Gear icon.
  2. Select Bank accounts under Transactions. 
  3. Click Refresh all.

However, if the issue persists, you may consider disconnecting your bank. Please be reminded that QuickBooks deletes the transactions that still need to be categorised in the For review tab. Once done, you can reconnect it to start downloading again.

 

Once everything is connected, you can match and categorize your downloaded transactions to ensure they go to the correct accounts and prevent duplicates. You'll also want to reconcile them to make your books accurate.

 

I'm willing to give it another shot if you have other questions about banking transactions. I'd be glad to help you out. Take care!

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