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pebble9
April 11, 2019
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Core certification

  • April 11, 2019
  • 1 reply
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I have completed the modules and taken the core certification exam and passed.

 

How long does it take to show on your profile that you've passed the core certification exam as I'd like to progress and take the exam to become a ProAdvisor.

 

Thanks

 

 

Best answer by RaymondJayO

It's great to have you here in the Community, @pebble9. 

 

First of all, I congratulate you for passing your core certification exam. 

 

It will take up to 7 days for the exam to reflect in your profile after you've passed it. You can access your badge on the Training & certification history page. Here's how:

 

  1. Sign into your QuickBooks Online Accountant (QBOA) account. 
  2. Select ProAdvisor from the left menu.
  3. Go to the Training tab.
  4. Scroll-down the page, and click Training & certification history.

 

 

For more information, you can check out this helpful article: Access Your Certification History. You can also check out all the answers to frequently asked questions about your ProAdvisor Certification program. 

 

The steps and resources above will help you access your completed certification exam in no time, @pebble9. I'm looking forward to your successful partnership with QuickBooks so you'll be able to effectively manage your clients in the future. 

 

If you find the certification does not update within the 7 days let us know and we can chase this up with the training team.

 

I'll be around to help if there's anything else you need. Cheers!

1 reply

R
RaymondJayOAnswer
April 12, 2019

It's great to have you here in the Community, @pebble9. 

 

First of all, I congratulate you for passing your core certification exam. 

 

It will take up to 7 days for the exam to reflect in your profile after you've passed it. You can access your badge on the Training & certification history page. Here's how:

 

  1. Sign into your QuickBooks Online Accountant (QBOA) account. 
  2. Select ProAdvisor from the left menu.
  3. Go to the Training tab.
  4. Scroll-down the page, and click Training & certification history.

 

 

For more information, you can check out this helpful article: Access Your Certification History. You can also check out all the answers to frequently asked questions about your ProAdvisor Certification program. 

 

The steps and resources above will help you access your completed certification exam in no time, @pebble9. I'm looking forward to your successful partnership with QuickBooks so you'll be able to effectively manage your clients in the future. 

 

If you find the certification does not update within the 7 days let us know and we can chase this up with the training team.

 

I'll be around to help if there's anything else you need. Cheers!

P
pebble9Author
April 12, 2019

Thanks for getting back to me.

 

I have checked where you have said and it hasn't updated.  It just asks if I want to take the exam again.

 

I have the certificate by email but I can't move on to the ProAdvisor exam until this updates.

 

I have tried using the chat box and it didn't load properly and then the phone number provided to call was not accepted by my mobile network.

 

Any help is gratefully received.

 

Thanks

P
pebble9Author
April 12, 2019

Hi,

 

I have since managed to access the chat help.  It takes one week to update your profile!

 

So for anyone planning on doing the exams close together, factor in that you have to wait a week before you can do the ProAdvisor exam whilst the Core Certification updates on your profile.

 

 

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