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H
Helen81
May 14, 2019
Question

Credit Note

  • May 14, 2019
  • 1 reply
  • 0 views

We have a client who forecasts hours and pays a month ahead.  They finished one of our consultants early meaning we owed them the money they paid upfront.  I issued them a credit note which is now sitting unapplied.  We have another consultant working for them and the invoices we are issuing them for their work they want me to take them off the money we owe them.  How do i log these invoices against my unapplied credit note?

1 reply

T
TaliaI
May 14, 2019


Hello Helen81,

 

If you posted this credit note against the client, when you receive payments on future invoices for the same client, the credit note should appear at the bottom of the screen waiting for you to tick and apply.

 

To confirm, does this credit note show when you receive payment against these invoices?

 

Thanks,

 

Talia

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