Customers | Create Statements is greyed out. How to fix please

Hi PaulCusters, thanks for joining the Community.

We don't currently have any reported issues generating customer statements and we're unable to replicate the issue on our test system.

To check for any browser issue that may be causing this, please try loading QuickBooks in a different web browser or incognito window. If the issue persists, get back to us below. 🙂